Facts About Non-Emergency Medical Transportation (NEMT)

By Guy Holstein, Vice President of Operations, H&M Transport

What it is:  NEMT is a service that provides transportation to and from medical appointments for people who need more assistance than a taxi. NEMT is available for non-emergency medical needs, such as visits to doctors' offices, hospitals, and dialysis facilities. 

 Who it's for:  NEMT is available to people with disabilities, those with limited public transit options, and low-income beneficiaries. 

How it's funded:  NEMT is sometimes funded by Medicaid, state and local programs, departments of aging, and hospital systems. 

How to book:  NEMT services can be booked in advance, or same-day demand is available. Travel is usually booked through transportation brokers, case managers, through our website or via phone. 

How it's provided:  NEMT providers are equipped to transport riders in wheelchairs, stretchers, or with other special needs. NEMT services can include taxicabs, public transit buses and subways, and van programs. 

Demand:  Demand for NEMT services is growing due to the increasing prevalence of chronic diseases and a growing geriatric population. 

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