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TTA’s team has compiled transportation safety guide and a list of resources to help businesses through these uncertain times. This list is available to members and nonmembers alike as we all navigate the challenges of the COVID-19 outbreak together.

In order to keep yourself, your employees, your drivers and passengers safe and healthy, please follow these suggested safety guidelines. Please remember to communicate regularly with your customers about the steps you are taking to ensure their safety.

As part of our effort to engage with membership and the transportation industry, The Transportation Alliance has produced several short videos featuring TTA members in which they discuss how their businesses are being impacted by COVID-19, what government officials need to do to support the transportation industry and how they are keeping their employees, drivers and passengers safe. Click on the names below to view their video.

Transportation Safety Guidelines

1. If You’re Sick, Stay Home

While this rule should be followed at all times, it is even more pressing now that all employees—drivers and management teams alike—follow health protocols and stay home if they are feeling unwell. While the flu/cold season is still upon us, and allergy season ramping up, it can be difficult to differentiate ailments. To ensure you keep yourself, your employees, your drivers and your passengers safe, TTA recommends all transportation personnel stay home from work if they are experiencing the following:

  • Fever
  • Cough
  • Shortness of Breath

In addition to staying home, if you are experiencing any of the symptoms listed above, please consult the Centers for Disease Control & Prevention’s (CDC) website and immediately contact your health care provider.

2. Practice Social Distancing

Implement a six-foot distance policy as often as possible per the CDC's guidelines—whether that means maintaining distance in the office or between a driver and passengers in the vehicle.

3.  Practice Good Hygiene

In order to reduce exposure and risk, regularly practice the following good hygiene measures:

  • Wash your hands often with soap and warm water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer that contains at least 60 percent alcohol if soap and water are not available.
  • Avoid touching your eyes, nose, or mouth.
  • Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands.

4.  Clean Vehicles Regularly

  • Plan to clean and disinfect your vehicles as often as possible. Pay close attention to surfaces that are touched often by passengers.
  • Use a disinfectant that is pre-approved by the U.S. Environmental Protection Agency (EPA) for use against COVID-19.
  • Wear disposable gloves when cleaning and only use them once.      

For more information on how to properly clean and disinfect vehicles, please click here.

5.  Inform Passengers of Precautionary Steps

In order to reduce panic and worry surrounding the COVID-19 pandemic, be sure to inform passengers of the precautionary measures your company is taking in order to ensure driver and passenger safety. For example, some operators are using short videos to effectively communicate via social media.

COVID-19 Resource Center

Webinars & Presentations

  • Matt Daus, chairman of the Windels Marx Transportation Group and president of the International Association of Transportation Regulators, delivered an informative presentation on the federal emergency loans and grants available to businesses due to the COVID-19 pandemic. This presentation focuses on the Economic Injury Disaster Loans (EIDL) and the Paycheck Protection Program (PPP).
    • As a courtesy to TTA's members, Daus has provided an updated PowerPoint presentation so operators are informed with the most up-to-date information when applying for these financial loans and grants.
    Photo: Federal Emergency Loans & Grants Webinar

    • Andrew Zwerman of Wagner & Zwerman, LLP presented an educational webinar focused specifically on federal assistance loans and tax issues related to the CARES Act. One can view the webinar video here as well as the PowerPoint presentation here.

    Medical & Safety Resources


    Federal Transit Administration (FTA): Recommended Actions to Reduce the Risk of the Coronavirus Disease 2019 (COVID-19) Among Transit Employees and Passengers

    Johns Hopkins University & Medicine: Coronavirus Resource Center

    Government Resources

    Coronavirus Guidelines for America: The White House Coronavirus Task Force issued guidelines – 15 Days to Slow the Spread (Español)– to help protect all Americans during the global Coronavirus outbreak. Even if you are young and otherwise healthy, you are at risk—and your activities can increase the risk of contracting the Coronavirus for others. Everyone can do their part. The recommendations are simple to follow but will have a resounding impact on public health. Find the guidelines here:

    Up-To-Date Information: The most up-to-date, verified information and guidance can be found via the Centers for Disease Control and Prevention Coronavirus Disease 2019 website –

    Disaster Response and Recovery Primer: Response and recovery efforts are locally executed, state managed, and federally supported. It is important that requests for assistance, including for critical supplies, get routed through the proper channels as soon as possible. Learn more about the response and recovery process via this important resource – Coronavirus (COVID-19) Pandemic: Response and Recovery Through Federal-State-Local-Tribal Partnership. FEMA’s public assistance guidance for COVID-19 response efforts can be found here.

    Coronavirus Fact vs. Myth: Rumors can easily circulate within communities during a crisis. FEMA setup a website to help the public distinguish between rumors and facts regarding the response to the coronavirus pandemic.

    Social Media Resources: Follow the White House on Twitter and Facebook. Also follow HHS (Twitter/Facebook) and CDC (Twitter/Facebook) You can also find informational videos from Coronavirus Task Force members on mitigation, social distancing, etc. on the White House’s YouTube page.

    Fraud & Scam Protection: The Department of Justice is remaining vigilant in detecting, investigating, and prosecuting wrongdoing related to the crisis. Find out how you can protect yourself and helpful resources on DOJ’s Coronavirus Fraud Prevention website. The Federal Trade Commission has also established a website with helpful information to help consumers avoid coronavirus-related scams.

    Administration Actions and Federal Agency Resources: is cataloging all U.S. government activities related to coronavirus. From actions on health and safety to travel, immigration, and transportation to education, find pertinent actions here. Each Federal Agency has also established a dedicated coronavirus website, where you can find important information and guidance. They include: Health and Human Services (HHS), Centers of Medicare and Medicaid (CMS), Food and Drug Administration (FDA), Department of Education (DoED), Department of Agriculture (USDA), Small Business Administration (SBA), Department of Labor (DOL), Department of Homeland Security (DHS), Department of State (DOS), Department of Veterans Affairs (VA), Environmental Protection Agency (EPA), Department of the Interior (DOI), Department of Energy (DOE), Department of Commerce (DOC), Department of Justice (DOJ), Department of Housing and Urban Development (HUD), Department of the Treasury (USDT), Office of the Director of National Intelligence (ODNI), and U.S. Election Assistance Commission (EAC).

    Keeping Workers Employed

    Families and Workers

    • Department of Labor – Resources for COVID-19 and the American Workplace
    • Department of Labor – Temporary Rule on Paid Leave under the Families First Coronavirus Response Act and Summary
    • Department of Treasury – Social Security Recipients Will Automatically Receive Economic Impact Payments
    • IRS 
      • Main Page for Coronavirus Tax Relief Information
      • Economic Impact Payments (Recovery Rebates): What You Need to Know
      • Warning about Scams on the Economic Impact Payments (Recovery Rebates)
      • FAQ on COVID-19 Related Tax Credits for Required Paid Sick Leave and Paid Family Leave, under the Families First Coronavirus Response Act
      • Notice on Paid Qualified Sick Leave Wages and Family Leave Wages
      • FAQ on the Employee Retention Credit in the CARES Act
      • Notice on Relief from Penalty for Failure to Deposit Employment Taxes
      • Notice on Relief for Taxpayers Affected by Ongoing Coronavirus Disease 2019 Pandemic, Related to Gift and Generation-Skipping Transfer Tax Filing and Payment Deadlines
    • Department of Education – Coronavirus and Forbearance Information for Students, Borrowers, and Parents

    Economic Stabilization for Distressed Industries

    • Treasury Department – Guidelines and Application Procedures for Payroll Support to Air Carriers and Contractors
    • Treasury Department – Procedures and Minimum Requirements for Loans to Air Carriers and Eligible Businesses and National Security Businesses

    Health Care

    • Federal Emergency Management Agency – Fact Sheet on the Supply Chain Stabilization Task Force
      • FDA – Coronavirus Treatment Acceleration Program Resources
      • FDA –Information Regarding Drug Shortages of Hydroxychloroquine and Chloroquine
    • Substance Abuse and Mental Health Services Administration – Emergency Grants to Address Mental and Substance Use Disorders during COVID-19
    • Centers for Medicare and Medicaid Services Guidance on Payment and Grace Period Flexibilities for Issuers Offering Coverage on the Federally Facilitated Exchanges and State-Based Exchanges on the Federal Platform
      • CMS FAQ on the Availability and Usage of Telehealth Services through Private Health Insurance Coverage
      • CMS FAQ on Prescription Drugs and COVID-19 for Issuers Offering Health Insurance Coverage in the Individual and Small Group Markets
      • CMS Guidance Regarding Enhanced Medicaid Funding for States – Federal Medical Assistance Percentage FAQ

    U.S. Chamber of Commerce: Coronavirus Emergency Loans Small Business Guide and Checklist

    New York City Taxi & Limousine Commission: Important Information about Coronavirus (COVID-19)

    Washington Department of Health: “Guidance for Rideshare and Taxi Drivers”

    PR Resources

    Curtis Gabriel: Social Media Crisis Management (PowerPoint available here)

    Member Example: Liberty Yellow Cab (Buffalo, NY)


    This page will be regularly updated with the latest information surrounding COVID-19. Please check back frequently.

    If you have any questions, please contact The Transportation Alliance.